Frequently Asked Questions

 

What are “assessments”?

  • Assessments are periodic amounts due from each homeowner to cover Association expenses, including administrative costs; maintenance and repair of the common areas; utilities; insurance and also to provide for a reserve fund for replacement of common assets in future years.

  • Chimney Hill assessments are paid annually. Statements are mailed to homeowners in the month of December and payment is due January 1st.

How can I pay my assessment?

There are two ways to pay your annual assessment.

  • Mail check or money order to Neighborhood Services at address below or on statement.

    • Make check payable to Chimney Hill Association.

    • Mail to: Neighborhood Services, P.O. Box 653072, Dallas, TX 75265

    • There is no convenience fee added.

  • Credit Card Payments:

    • Log into Members Area of website to pay with credit card.

    • A convenience fee is added to dues amount.

What is a “Management Company” and how do I reach ours?

A management company is a company contracted by the Board of Directors to provide such services as: collection of assessments; paying Association bills; and providing financial statements and collection reports.

  • Our management company is Neighborhood Services, formerly know as Neighborhoods Plus.

  • They are the best contact for help with your account information.

  • Phone: 405-348-1436

  • Address: 1326 Fretz Drive, Edmond, OK, 73003

When is garbage and recycle pick up?

  • Trash pickup: Wednesday

  • Recycle pickup: Every other Wednesday

What are the pool hours?

  • Pool season is Memorial Day weekend to Labor day weekend.

  • Pool Hours are posted on the website.

    • Monday – Closed for chemical treatment

    • Tuesday-Friday: 12 pm to 8 pm 

    • Saturday: 12 pm – 7 pm

    • Sunday: 1 – 7 pm

    • Lap Pool Hours: First and last two hours of scheduled pool hours. 

What is a “Homeowners Association”?

A Homeowners Association is a non-profit corporation registered with the State and managed by a duly elected Board of Directors.

  • Its purpose is to maintain all common areas and to govern the community in accordance with the provision of the legal documents: Covenants, Conditions and Restrictions (CC&Rs), Bylaws, and Articles of Incorporation.

  • The governing documents for the association may be viewed online within the documents page of this website.

  • The legal name of our association is “Chimney Hill Association, Inc.”

What is a “Board of Directors”?

A board of directors is a governing body of a homeowner’s association elected by the homeowners, or as otherwise specified in the bylaws.  

  • The duties of the Board of Directors are outlined in the association governing documents.  

  • It is important to remember that the Board of Directors is comprised of unpaid volunteers who are homeowners in our community.

What is a Declaration of Covenants, Conditions & Restrictions”?

 The Declaration of Covenants, Conditions and Restrictions, commonly referred to as “Covenants” or “CC&Rs”, is the governing legal document that establishes the guidelines for the operation of a planned community as a non-profit corporation.

  • Chimney Hill was platted and developed in nine sections over several years.  Separate covenants were written for each section and were recorded at the Oklahoma County Clerk’s Office.

  • The governing legal documents for the Association may be viewed on the Documents link of our website.